Welcome to 3DPrintedSaddle.com ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website and the purchase of our 3D-printed bicycle saddles. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 18 years old (or the legal age in your jurisdiction) to place orders.
By purchasing, you confirm that all provided information (e.g., shipping address, payment details) is accurate.
Products & Orders
Product Descriptions
We strive for accuracy in product images/descriptions, but slight variations (e.g., color due to 3D printing materials) may occur.
Custom saddle designs are subject to technical feasibility—we reserve the right to refuse unrealistic requests.
Order Acceptance
All orders are subject to inventory availability and payment verification.
We may cancel orders for suspected fraud, pricing errors, or policy violations.
Pricing & Payments
Prices are listed in USD (or local currency if converted). Taxes/duties are calculated at checkout based on your location.
Accepted payment methods: Shopify Payments, PayPal, Credit Cards.
Note for International Customers: Additional customs fees may apply (paid by buyer).
Shipping & Delivery
Processing Time: 1–2 business days.
Shipping Carriers: FedEx, DHL, or USPS (tracking provided).
Delays: We are not liable for delays caused by carriers, weather, or customs.
Returns & Refunds
Returns: Accepted within 30 days for unused/unopened items. Buyer covers return shipping.
Refunds: Issued upon receipt and inspection of returned items (excluding original shipping costs).
Non-Refundable: Custom-made saddles (unless defective).
Intellectual Property
All website content (logos, product designs, text) is owned by us or licensed partners.
Prohibited: Copying, reselling, or reverse-engineering our products without permission.
User Responsibilities
You agree not to:
Use our site for illegal purposes or fraud.
Submit false information (e.g., fake reviews).
Disrupt site functionality (e.g., hacking, spam).
Limitation of Liability
3DPrintedSaddle.com is not liable for:
Incidental damages (e.g., lost profits) from product use.
Injuries caused by improper saddle installation or misuse.
Our total liability is limited to the order amount paid.
Governing Law
These Terms are governed by the laws of China. Disputes will be resolved in local courts.
Changes to Terms
We may update these Terms. Continued use after changes contitutes acceptance. Check the "Last Updated" date.
Contact Us
For questions:
Email: support@3dprintedsaddle.com
Address: 302, A Block, Donghaiwang Industrial Zone, No. 369, Bulong Road, MaanTang Community, Bantian Street, Longgang District, Shenzhen, China