Shipping Policy

We offer free shipping to worldwide. You won't have to pay any extra taxes or VAT on your order. 

Processing Time


Before the shipping, please allow us 1-2 working days for processing your order. (Public Holidays/Weekends excluded)
Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). 

Shipping Notification


You will receive the first email notification of the shipping details once the parcel has been shipped. The tracking number will be sent out to your email 1-2 working days after you received the first notification email.

Shipping Time & Tax


Your order will be shipped via the optimal carrier for your delivery address.
Shipping times to each country are as follows (for reference):

 Location Shipping Time Tax/ VAT
United States About 7 working days No Tax/ No VAT
United Kingdom About 7 working days No Tax/ No VAT
India About 1-2 weeks No Tax/ No VAT
Australia About 1-2 weeks No Tax/ No VAT
Italy About 7 working days No Tax/ No VAT
Ireland About 4-14 working days No Tax/ No VAT
Greece About 4-14 working days No Tax/ No VAT
Canada About 7 working days No Tax/ No VAT
Germany About 7 working days No Tax/ No VAT
France About 1-2 weeks No Tax/ No VAT
Spain About 1-2 weeks No Tax/ No VAT
United Arab Emirates About 1-2 weeks No Tax/ No VAT
Belgium About 1-2 weeks No Tax/ No VAT
Colombia About 1-2 weeks No Tax/ No VAT
New Zealand About 1-2 weeks No Tax/ No VAT
Sweden About 1-2 weeks No Tax/ No VAT
Portugal About 1-2 weeks No Tax/ No VAT
Romania
About 1-2 weeks No Tax/ No VAT
Norway
About 1-2 weeks No Tax/ No VAT
Denmark
About 1-2 weeks No Tax/ No VAT
Mexico
About 1-2 weeks No Tax/ No VAT
Switzerland
Abolut 1-2 weeks No Tax/ No VAT
Thailand
About 7 working days No Tax/ No VAT
Hungary
About 1-2 weeks No Tax/ No VAT
Singapore
About 7 working days No Tax/ No VAT
Brazil
About 1-2 weeks No Tax/ No VAT
Poland
About 1-2 weeks No Tax/ No VAT
Austria
About 1-2 weeks No Tax/ No VAT
Saudi Arabia
About 1-2 weeks No Tax/ No VAT
Slovakia
About 1-2 weeks No Tax/ No VAT
Chile
About 1-2 weeks No Tax/ No VAT
Netherlands
About 1-2 weeks No Tax/ No VAT
Ghana
About 1-2 weeks No Tax/ No VAT
Finland
About 1-2 weeks No Tax/ No VAT
South Africa
About 1-2 weeks No Tax/ No VAT
Philippines
About 1-2 weeks No Tax/ No VAT
Argentina
About 1-2 weeks No Tax/ No VAT
Malaysia
About 1-2 weeks No Tax/ No VAT
Others About 1-2 weeks No Tax/ No VAT

 

Order Tracking


We recommend that you register an account on our website to keep track of your order.
Parcel Tracking Site: Track Your Order. (It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)

If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.

We are not responsible for the incorrect address entered by you as the customer.
A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 15% of the total charge per item.

If you have any questions, please feel free to email at support@3dprintedsaddle.com anytime.